Keep your platform lift dependable—without surprises, shutdowns, or safety anxiety
Wheelchair platform lifts are one of the most direct ways to make an entrance, stage, split-level, or mezzanine accessible. But like any conveyance, performance depends on consistent care. Good maintenance is about more than “making it run”—it’s about safe operation, smooth travel, and avoiding the kind of intermittent problems that only show up when someone is relying on the lift in real time.
This guide is written for Boise-area homeowners and commercial property managers who want a clear, realistic maintenance approach—what you can check, what a licensed technician should handle, and how to plan service so your lift stays ready year-round.
Local compliance note: In Idaho, conveyances are overseen by the Idaho Elevator Program (Division of Occupational and Professional Licenses). Idaho also publishes the codes it has adopted for elevators and platform lifts, including ASME A18.1 for platform lifts/chairlifts and ASME A17.1 for elevators. (dopl.idaho.gov)
Maintenance supports compliance, but it also reduces downtime—especially in facilities where a lift is part of an accessibility route and must be dependable during business hours.
What “wheelchair lift maintenance” actually includes
Platform lifts (often called wheelchair lifts) are typically governed by ASME A18.1, a standard that covers design, installation, operation, inspection, testing, maintenance, and repair for inclined and vertical platform lifts and stairway chairlifts. (asme.org)
In plain terms, a proper maintenance program focuses on:
Safety devices (interlocks, gates/doors, emergency stop, sensors, pressure edges where equipped)
Drive and motion systems (motor, gearbox/screw drive or hydraulic components depending on model)
Controls and wiring (call/send stations, platform controls, key switches, controller performance)
Structural and landing interfaces (fasteners, rails/tower, landing sill/threshold, guards)
Ride quality and reliability (leveling, unusual sounds, slow operation, intermittent faults)
The goal is simple: keep the lift operating smoothly, stop small problems from becoming failures, and document work so you have a clean record if an inspector, insurer, or facilities auditor asks.
Common Boise-area maintenance issues (and why they happen)
Boise’s seasons create a few predictable stressors, especially for lifts exposed to exterior entries, garages, or dusty environments:
Dust and debris → can affect tracks, switches, and landing areas; can also lead to nuisance stops.
Temperature swings → can change lubrication behavior, stress batteries (if present), and expose marginal components.
Door/gate misalignment → even slight settling or hardware looseness can prevent interlocks from proving “safe,” leading to a lift that won’t run.
Water intrusion (exterior units) → corrosion and electrical faults are common if weather sealing and housekeeping slip.
Many of these start as “intermittent” problems—meaning they’re easy to ignore until the day someone needs the lift and it won’t move.
A step-by-step maintenance rhythm (what to check, and what to leave to pros)
1) Weekly: user-level “function + feel” check (2–3 minutes)
• Run the lift through a full cycle (up and down) when practical.
• Listen for new grinding, clicking, or hesitation.
• Confirm gates/doors close cleanly and latch without forcing.
• Verify the platform stops level at each landing (no new trip edge).
• Check the area is clear: mats, gravel, ice, and clutter around landings can cause interference or hazards.
2) Monthly: housekeeping + visual inspection
• Gently clean landing zones and any visible track/guide areas (avoid spraying cleaners into controls).
• Look for loose fasteners, rubbing marks, damaged wire conduit, or cracked plastic covers.
• For exterior units, inspect weather seals and keep water away from controls.
• Confirm signage/keys (where applicable) are in place and usable for staff.
3) Scheduled service: technician maintenance (the “keep it dependable” visit)
A qualified lift technician will typically focus on adjustments, lubrication per manufacturer spec, safety circuit checks, interlock performance, wiring integrity, controller diagnostics, and any required testing/records. Platform lifts fall under the scope of ASME A18.1, which includes guidance around maintenance and safety intent. (asme.org)
If you manage a commercial property, schedule service to minimize disruption (early hours or slower days) and ask your provider for documentation you can keep with facility maintenance records.
Safety note: Avoid DIY adjustments to interlocks, gates, limit switches, or controller settings. Those are safety-critical systems, and the “quick fix” that gets a lift moving can create a bigger hazard later.
Quick “Did you know?” facts
Idaho publishes adopted conveyance codes. The Idaho Elevator Program lists adopted standards including ANSI/ASME A18.1 (platform lifts) and ANSI/ASME A17.1 (elevators). (dopl.idaho.gov)
State programs often tie certificates/fees to inspections. Idaho’s Elevator Program provides fee schedules and inspection/certification details for different conveyance types, including platform lifts/material lifts/dumbwaiters. (dopl.idaho.gov)
Maintenance is part of the safety standard’s scope. ASME describes A18.1 as covering design through maintenance and repair for platform lifts and stairway chairlifts. (asme.org)
Maintenance planning: residential vs. commercial expectations
| Situation | Typical priority | What to document |
|---|---|---|
| Residential platform lift (home access/garage entry) | Reliability, smooth operation, quiet performance | Service dates, issues found, parts replaced, any safety adjustments |
| Commercial platform lift (public accommodation / workplace) | Uptime, safety, compliance readiness, predictable response time | Maintenance logs, corrective repairs, inspection coordination notes, service provider contact + after-hours plan |
If you manage a building in Boise or the Treasure Valley, treat lift maintenance as part of your accessibility route reliability—similar to how you’d treat fire doors, exit lighting, or HVAC in extreme seasons.
Boise local angle: what to ask your service provider
Ask about inspection coordination. Idaho’s Elevator Program provides resources and processes for inspections, certification, and forms. (dopl.idaho.gov)
Ask what code standard applies to your unit. Idaho lists adopted standards including A18.1 for platform lifts. (dopl.idaho.gov)
Ask what “normal” looks like for your model. A good technician will tell you what sounds, speeds, and stopping behavior are expected.
Ask for a simple owner/operator checklist. The best maintenance programs are the ones that are easy for staff or a homeowner to follow.
Related services (when a platform lift isn’t the best fit)
Sometimes maintenance conversations reveal a bigger need: higher traffic volume, longer travel, or a different accessibility route. If you’re planning upgrades, these pages may help:
Schedule wheelchair lift maintenance in Boise
If your platform lift is running louder than normal, stopping inconsistently, or you just want a steady maintenance plan for the year, Idaho Custom Lifts & Elevators can help with service, troubleshooting, and long-term upkeep.
FAQ: Wheelchair lift maintenance
How often should a wheelchair platform lift be serviced?
It depends on usage, location (indoor vs. outdoor), and manufacturer requirements. High-use commercial lifts typically need more frequent scheduled attention than a lightly used residential unit. A good baseline is to pair regular user checks (weekly/monthly) with scheduled professional service at a predictable cadence.
What’s the most common reason a platform lift “suddenly” won’t run?
Gate/door interlock issues are very common—misalignment, a latch not fully engaging, or a safety circuit that isn’t proving closed. It feels sudden, but it usually builds up gradually (loose hardware, repeated slamming, settling, or debris).
Are platform lifts covered by a safety standard?
Yes. ASME A18.1 is the safety standard for platform lifts and stairway chairlifts, and it covers maintenance and repair within its scope. Idaho lists A18.1 among its adopted codes. (asme.org)
What should we keep on file for a commercial wheelchair lift?
Keep service invoices, work summaries, dates of visits, any corrective repairs, and notes tied to inspections/certificates. Idaho’s Elevator Program provides program resources and forms for conveyances. (dopl.idaho.gov)
Can our staff do basic troubleshooting before calling for service?
Staff can safely check for obvious issues: ensure gates/doors are fully closed, confirm power is on, clear debris from landings, and verify no emergency stop is engaged. Avoid bypassing safety devices or opening control panels—call a professional for anything beyond basic checks.
Glossary
ASME A18.1: A safety standard covering platform lifts and stairway chairlifts, including guidance related to operation, inspection, maintenance, and repair. (asme.org)
Interlock: A safety device that confirms a door or gate is closed/locked before the lift is allowed to move.
Landing: The upper and lower stopping points where users enter/exit the platform.
Safety circuit: The electrical chain of safety devices (stops, interlocks, sensors) that must all be “safe/closed” for operation.
Certificate to Operate: A state-issued certificate for certain conveyances indicating they are approved for operation under the state program (requirements vary by conveyance type and jurisdiction). Idaho provides guidance and fee schedules through its Elevator Program. (dopl.idaho.gov)